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We have old unused Apex Triggers and classes that are on old version of the API that being deprecated.  We want to delete them from our Salesforce instance, but there is no way on the front-end.  Any advice? 

 

#Salesforce Developer

1 answer
  1. Today, 11:44 PM

    You can’t delete Apex triggers directly

    Just deactivate them by removing the logic or wrapping it in a if(false) block, or use Custom Metadata to toggle behavior.

    For real cleanup, you’ll need to delete them from your org via Metadata API or in VS Code with SFDX.

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Already have the associate certificate and working on gaining the Salesforce Administrator certificate but would like to get the experience outside of trailhead.   

3 answers
  1. Today, 11:27 PM

    What is best way to connect you Vinod

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I have around 6 years of BA experience in Salesfroce Product. Please share some thoughts or tips get in back to market . Currently looking for opportunity in fast paced environment . Do you know any contacts plese let me know. Thanks  

 

I am spending most of my day in LinkediN and Job portals

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First off, thank you to this amazing platform for enabling us to ask questions and share ideas — it's incredibly valuable! 

 

We’re currently implementing a brand new WhatsApp integration via Digital Engagement, and I was hoping to gather some best practices from those who’ve done this before.

Specifically, I have a few questions: 

 

  1. Meta Business Account setup  

    Is it best to register a

    Meta Business Account under the client’s business entity rather than using a personal Meta account? - I think this is a "No brainer - Yes"  

      

     

  2. Phone number strategy  

    Is it a good practice to:

    • Use one phone number for the Production setup, and
    • Get a separate number linked to the same Meta Business Account for the Dev/Sandbox environment to support development and testing? I believe we should not test using the Number that is in use for day-to-day business purpose.
  3. General setup advice  

    What are some “must-do” items or best practices when setting up WhatsApp for Salesforce? 

 

Any recommendations, advice and suggestions would be of great help.

2 answers
  1. Today, 11:20 PM

    Hi @Peter Jones

     

    Thank you for your reply! 

     

    I will be keeping an Eye Out for the Help Article. But, given that there are sooo many help articles relating to the same topic, could you please point me to the correct Link when the video / article is published? 

     

    Update: I think i got this:

    Link Here

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1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 10:51 PM

    Hello @Amira Nasr, sorry but, for information, you will not find shared/free vouchers here in this Community. Please follow these suggestions to try to win/earn one voucher

    Good luck for your certification exam preparation !

    Eric

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I'm using Omnistudio for Doc Gen and creating a quote template. 

 

I need the output to have a separate table for each quote group (parent record) and list out quote line items (child records) that are related to that parent. Each table should ONLY show related quote line items that are related to THAT particular quote group.  

 

Currently my output is always showing ALL line items within each quote group, rather than filtering them to only display the child line items related to the parent quote group. 

 

I think I am missing something on how the extract and transform data mappers need to be structured. This is what my extract looks like 

Parent and Child Records in Data Mapper

 

 

1 answer
  1. Today, 10:24 PM

    Hi, is your output correct when you preview the extract/transform data mappers? Can you please also include screenshots of your output and the merge fields in the template? 

     

    Your template should look something like this:  

    (EDIT: I can't type the merge fields without them resolving to a Trailhead group name. They should be {{hash-Group etc}}

     

    {{ #Group}} ... fields from group ... 

    {{#LineItem}} ... fields from line item ... {{/LineItem}} 

    {{/Group}}

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I need to send a mass emails to customers based on a specific criteria that is not captured in the API across various standard/custom objects. I have email addresses for all contacts in excel (from a non integrated tool) that have Contacts with records in the system. Was curious if there was a way to import the spreadsheet and map to the appropriate contacts to send mass emails, or some other way I can do this? Thanks
3 answers
  1. Today, 10:18 PM

    You could try importing the Excel sheet and matching it to existing Contacts using email as a key via Data Loader or a tool like Skyvia, if you want a cloud-based approach, more options for scheduling, mapping, and settings in general (https://skyvia.com/data-integration/integrate-salesforce-excel). Once matched, flag the records and use a campaign or marketing tool to handle the actual emails.

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1: Few questions are not similar to trailhead quiz is that true? 

2: Other than trailhead, are there other websites where we can get the study material to clear the exam? 

3: Please provide some link to attend the mock test 

4: I am planning to take an exam from webassessor please reply to me if anybody has tried/cleared the exam via webaccessor  

 

#Certifications

1 answer
  1. Today, 10:09 PM

    Hi, hope it will be useful: 

     

    Yes, some exam questions go way beyond Trailhead. Trailhead’s great for learning concepts, but the exam mixes in real-world scenarios, especially around things like sharing rules, flow logic, and record access. 

     

    I’d also definitely recommend checking out Focus on Force, it's paid but solid, and their explanations are detailed. Also worth looking at Quizlet, where some users share flashcards based on past exam questions (obviously unofficial). 

     

    For mocks, Focus on Force again has solid practice exams. If you want free ones, search for Salesforce Admin mock test or try the old CertifiedOnDemand practice quiz (some parts are still available). 

     

    I did mine via Webassessor (online proctored). It was smooth, just make sure you test your webcam/mic ahead of time and keep your desk clean (they really do check). And have your ID ready

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Has anyone experience with setting up the integration between Zendesk and Salesforce while using Person Accounts? This seems to be a limitation, anyone made it work though?

2 answers
  1. Today, 9:50 PM

    Yeah, Zendesk’s native integration doesn’t play well with Person Accounts out of the box, it expects standard Contact/Account setup. Skyvia might help, it lets you map data directly to Person Accounts with custom logic. 

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Can multiple paths be added to a page?     On the Opportunity Object I want a path that will show only two stage values. Another path that will show other stage values.    

6 answers
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