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Hi All, 

We are using Adobe Commerce connector to Data Cloud but receiving error. We've tried using Access Token and Basic Authentication. 

1. Access Token error : Specified request cannot be processed. 

2. Basic Authentication error: Please use the 2fa provider-specific endpoints to obtain a token. 

I've sent an email to

We are attempting to create a repeatable segment triggered flow to send certain messages to contacts when a certain Boolean field on the contact object is true. Ideally, the flow would send the message and then set the Boolean field to false so that the process can repeat at some point later when the field is again set to true by a separate automation in Salesforce. We were thinking  we could use the Update records Flow element to get the record in question using the unified individual record from the segment that triggered the flow.  In the update records element filter we assigned the external record id to the filter on the contacts object and set the Boolean field to false.  However, even though the process seems to work correctly, setting the Boolean field to false for all records, errors appear for some of the records.   Question: are we using the update records element properly? Could the error have something to do with the fact that the contacts are person accounts (we have tried updating both the Contact and the Account and get error either way)?  Lastly, is this a reasonable approach to get contacts to run through a program multiple times by using a segment based on a Boolean field being true, resetting the field to false in the segment triggered flow, and later having automations in Salesforce set the field to true again when the same message should be sent again?

This seems to be hard to find - unless only for Data Cloud.  

Any tips? 

I'm not sure if it's something I've done wrong or if it's my playground but I am not sure where else to look. I've retraced steps and everytime I re-verify the error is that "Could not find an active case record type named 'Billing' for the 'Billing' support process." 

#Trailhead Challenges

I'm trying to finish this trailhead and keep getting this error: We can't find that the Experience Management topic has the Get Experience Details action added to it. 

I am lost for trying to fix this. I have gone back and added this topic in several times and it doesn't let me because it's already using the API. I've deleted the agent, re don the trail probably 5 time and still get the same error. Every time I try and fix it it just says it's already been done. I'm very confident I followed the steps basically perfectly.  

https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_objects?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential

The hands-on assignment is the following: 

• Create a permission set:
  • Label: Manage Positions
  • API Name: Manage_Positions
  • Add a description (We won’t check for this.)
  • License: -None-
  • Enable Positions Object Permissions: Read, Create, and Edit
• Add the permission set to the Recruiters permission set group
• Verify that the Manage Positions permission set and Recruiters permission set group are displayed in the Object Access Summary for the Position object (We won’t check for this.)

Earlier in the assignment, the following instruction was given: 

Create a Permission Set

Create a permission set that controls access to the Review object for your Recruiter app.

1. From Setup, in the Quick Find box, search for and select Permission Sets.
2. Click New.
3. Enter your permission set’s label and description. Name this one Access and Manage Reviews.
4. Optionally, you can select whether only users with certain licenses are assigned this permission set. Select –None–.
5. Click Save.
6. To add object permissions, in the Find Settings box, search for and select Reviews.
7. Click Edit.
8. Enable Read, Create, and Edit permissions.
9. Click Save.

The problem I am facing is that since I can't find the Reviews option, I can't enable Read, Create, and Edit permissions. When I try to submit my work, obviously I did not pass the assessment and got the following message: We can't find that the ‘Manage Positions’ permission set grants read, create, and edit object permissions for Position.

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#Trailhead Challenges

Ok, so I know the best practice is to NOT have flows run in full system mode, and I know most of the risks is related to someone being update to update, delete, create a record they shouldn't etc.  The one I have the question about is a malicious user, using the flow to exploit or gain access to records they should not.  If the flow itself, is running solely in our SF instance, and NOT external in any way, like an experience site.  Is there still a risk of a malicious user? Or exposing any data externally?  I mean, I know there have to be use cases where a flow needs to run in full system mode and should be used sparingly AND I am trying to fully understand the risks.  So thoughts?  Use cases? Help?  

#Certifications