This is creating a work stoppage because one incident/case is touched by multiple staff members.
@Srinivasa Reddy Somu Upon using the above suggestion, my user received this error:
- You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.
I use the Riskonnect platform so I'm assuming ownership of files can't be shared.
I do appreciate the suggestion.